Refund Policy
Last updated: 24 October 2026
This page explains how to cancel and when money is given back. It is part of our Terms of Service.
Free trial
The free trial (1 video, with a watermark) needs no card, so nothing is charged for it.
Cancelling
You can cancel any time in the billing portal (Account, then Change plan). Cancelling stops the next renewal: you keep your plan until the end of the billing period you already paid for, and you are not charged again.
No refunds
Cancelling a subscription is not a refund. Payments already made are not refundable, and there are no refunds or credits for unused videos or for part of a billing period, except where the law requires it.
Billing questions
For a question about a charge, contact us at ceo@mubuz.com from the email on your account.